Refund & Returns Policy

Effective Date: 5 February 2026 | Contact: maletoy.incontact@gmail.com

1. Introduction

Welcome to maletoy.in. We sell digital educational video content (18+ only). Since our products are digital, refund rules are different from physical products.

2. Digital Product Notice

All products on our website are instant-access digital videos. After successful payment, access is provided immediately.

3. Refund Eligibility

• No automatic refund will be provided once product access is granted.
• Refund may be considered only if there is a technical issue and access is not delivered.
• We will first attempt to resolve the issue before approving any refund.

4. Non-Refundable Cases

• Product already accessed or viewed
• Download completed
• Change of mind after purchase
• Personal expectations not met
• Incorrect product selected by user

5. Technical Issues

If payment is successful but you do not receive access, please contact us within 24 hours with payment details.

6. Refund Process (If Approved)

• Email your request with payment proof
• Provide registered email ID
• If approved, refund will be processed to the original payment method

7. Refund Timeline

Approved refunds will be processed within 5–7 working days.

8. Adult Content Disclaimer

All content on this website is strictly for 18+ adults. By purchasing, you confirm that you meet the legal age requirement.

9. Contact Us

For refund-related queries:
📧 maletoy.incontact@gmail.com
🌐 www.maletoy.in